The Tri-Cities Calls. We Show Up Today.

Dryers, washers, refrigerators, stoves and ice makers — repaired in English or Español across Pasco, Kennewick, Richland, West Richland and Benton City, with a flat written quote before any work begins.

87% of calls → same-day visit $89 diagnostic · credited Warranty parts & labor EN / ES full service

Mon–Sat 8 AM – 7 PM · se habla español

Tell us what's broken

Share a few details — we'll call back fast with a real time window.

$89 diagnostic — credited toward the repair you approve.

What We Repair

Five Machines, Mastered

We keep the list short on purpose — depth beats breadth when your food is warming or your laundry is flooding.

Dryer Repair — illustration

Dryer Repair

Runs cold, runs forever, or won't run at all — element, fuse, igniter or airflow, named and fixed.

Finished repairs: $195–$339

Details →
Washer Repair — illustration

Washer Repair

Drum full of water, spin that quit, leaks under the machine — every format, every load size.

Finished repairs: $205–$409

Details →
Refrigerator & Freezer Repair — illustration

Refrigerator & Freezer Repair

Warming shelves and thawing freezers get the fastest trucks we have, especially in summer.

Finished repairs: $205–$495

Details →
Stove, Range & Oven Repair — illustration

Stove, Range & Oven Repair

Burners, igniters, bake elements, sensors, door hardware — the entire cooking unit in one call.

Finished repairs: $245–$449

Details →
Ice Maker Repair — illustration

Ice Maker Repair

In-fridge modules, valves and frozen lines — the small machine with the big summer job.

Finished repairs: $255–$415

Details →
Error Codes

Flashing Letters? We Read Them Fluently.

Modern machines announce their own faults. Snap a photo of the code before it clears — it often tells us which part to load on the truck.

OE / OFLG washers & dishwashers

Drain fault — pump, filter or hose. One of our most common one-visit fixes.

4C / 4ESamsung washers

Water-supply fault: valves, screens or frozen lines. Diagnosis pinpoints which.

F21 / F02Whirlpool washers

Long-drain error — usually a blocked pump filter, occasionally the pump itself.

Er FF / rFLG & GE refrigerators

Evaporator-fan or frost trouble behind the panel. Fixable without replacing the fridge.

The Process

From Broken to Tested in Four Steps

1

Reach Out, Either Language

Call (509) 841-2179 or send the form — English or Español, same speed either way. Most requests get a callback within the hour in business time.

2

Diagnosis at Your Door

The tech tests the machine, names the failed part in plain words, and writes one flat price. The $89 visit fee folds into any repair you approve.

3

Repair From the Truck

We stock the high-failure parts for the brands Tri-Cities homes actually own, so most jobs close on the spot; ordered parts return with no second fee.

4

Proof, Not Promises

Full test cycle before we pack up, a tidy work area after, and a written parts-and-labor warranty in your hand.

Why Master

What the Third Truck in Town Has to Prove

The Tri-Cities has repair options. Here's what makes homeowners pick this one — and call it again.

🗣️

Two Languages, One Standard

Booking, diagnosis and paperwork in English or Spanish — no relatives drafted as translators, no details lost between them.

87% Same-Day

Not a slogan — our dispatch log. Eighty-seven percent of requests get a technician at the door the day they call.

🏠

Based in Pasco

The shop sits on West Jay Street, minutes from the 99301 homes that call us most — and one bridge from everyone else.

💵

One Flat Number

The $89 diagnostic becomes a credit, the quote is written before work starts, and the invoice matches it. Every time.

🧰

Rental-Ready

Landlords and Airbnb hosts get tenant coordination, photo documentation and owner-direct billing as standard service.

🛡️

Warranty in Writing

Parts and labor covered on every completed job — if the same fault returns, so do we, free.

For Landlords & Hosts

Rentals, Airbnbs and Property Portfolios — Handled

Tenant coordination, photo documentation, owner-direct invoicing and turnaround that protects your reviews. One page explains the whole program.

See the Rental Program →
Coverage

Five Communities, One Price Sheet

87%of calls get a same-day visit
$89diagnostic — credited with repair
EN·ESfull service in both languages
6 daysMon–Sat 8 AM – 7 PM
Brands

The Nameplates in Tri-Cities Kitchens

GEWhirlpoolLGSamsungMaytagFrigidaireKenmoreAmanaKitchenAidElectroluxBoschHotpointInsigniaCriterionMidea
Common Questions

Asked Before Booking

Is the 87% same-day number real?

It's our running dispatch average: of all repair requests received during business hours, 87% get a technician visit the same day. The other 13% are mostly late-evening calls and ordered-part returns. We publish the number because we track it — and because it keeps us honest.

What does the visit cost if I don't repair?

Just the $89 diagnostic — that's the only scenario where you pay it as a separate line. Approve the flat quote and the fee dissolves into it. Decline, and you still leave with the failed part named and your options laid out straight.

Do you really work in Spanish?

De verdad. Booking, the visit itself, the quote and the warranty paperwork can all happen in Spanish — a real service in a metro where tens of thousands of households prefer it. Use the Español link in the menu and the whole experience switches over.

Which areas do you cover?

All five Tri-Cities communities: Pasco (home base), Kennewick, Richland, West Richland and Benton City. One price sheet across the map, zero travel surcharges, and routing that starts from West Jay Street every morning.

How are your prices structured?

Corridors per appliance, published right on this site — dryers $195–339, washers $205–409, refrigerators $205–495, cooking $245–449, ice makers $255–415 — with your exact flat number written at the machine after diagnosis. No hourly meters, no surprise line items.

Full FAQ →

Broken today? Fixed today — 87% of the time.

One call starts it: flat $89 diagnostic, written quote, repair from the truck.

📞