Dryers, washers, refrigerators, stoves and ice makers — repaired in English or Español across Pasco, Kennewick, Richland, West Richland and Benton City, with a flat written quote before any work begins.
Mon–Sat 8 AM – 7 PM · se habla español
We keep the list short on purpose — depth beats breadth when your food is warming or your laundry is flooding.
Runs cold, runs forever, or won't run at all — element, fuse, igniter or airflow, named and fixed.
Finished repairs: $195–$339
Details →Drum full of water, spin that quit, leaks under the machine — every format, every load size.
Finished repairs: $205–$409
Details →Warming shelves and thawing freezers get the fastest trucks we have, especially in summer.
Finished repairs: $205–$495
Details →Burners, igniters, bake elements, sensors, door hardware — the entire cooking unit in one call.
Finished repairs: $245–$449
Details →In-fridge modules, valves and frozen lines — the small machine with the big summer job.
Finished repairs: $255–$415
Details →Modern machines announce their own faults. Snap a photo of the code before it clears — it often tells us which part to load on the truck.
Drain fault — pump, filter or hose. One of our most common one-visit fixes.
Water-supply fault: valves, screens or frozen lines. Diagnosis pinpoints which.
Long-drain error — usually a blocked pump filter, occasionally the pump itself.
Evaporator-fan or frost trouble behind the panel. Fixable without replacing the fridge.
Call (509) 841-2179 or send the form — English or Español, same speed either way. Most requests get a callback within the hour in business time.
The tech tests the machine, names the failed part in plain words, and writes one flat price. The $89 visit fee folds into any repair you approve.
We stock the high-failure parts for the brands Tri-Cities homes actually own, so most jobs close on the spot; ordered parts return with no second fee.
Full test cycle before we pack up, a tidy work area after, and a written parts-and-labor warranty in your hand.
The Tri-Cities has repair options. Here's what makes homeowners pick this one — and call it again.
Booking, diagnosis and paperwork in English or Spanish — no relatives drafted as translators, no details lost between them.
Not a slogan — our dispatch log. Eighty-seven percent of requests get a technician at the door the day they call.
The shop sits on West Jay Street, minutes from the 99301 homes that call us most — and one bridge from everyone else.
The $89 diagnostic becomes a credit, the quote is written before work starts, and the invoice matches it. Every time.
Landlords and Airbnb hosts get tenant coordination, photo documentation and owner-direct billing as standard service.
Parts and labor covered on every completed job — if the same fault returns, so do we, free.
Tenant coordination, photo documentation, owner-direct invoicing and turnaround that protects your reviews. One page explains the whole program.
It's our running dispatch average: of all repair requests received during business hours, 87% get a technician visit the same day. The other 13% are mostly late-evening calls and ordered-part returns. We publish the number because we track it — and because it keeps us honest.
Just the $89 diagnostic — that's the only scenario where you pay it as a separate line. Approve the flat quote and the fee dissolves into it. Decline, and you still leave with the failed part named and your options laid out straight.
De verdad. Booking, the visit itself, the quote and the warranty paperwork can all happen in Spanish — a real service in a metro where tens of thousands of households prefer it. Use the Español link in the menu and the whole experience switches over.
All five Tri-Cities communities: Pasco (home base), Kennewick, Richland, West Richland and Benton City. One price sheet across the map, zero travel surcharges, and routing that starts from West Jay Street every morning.
Corridors per appliance, published right on this site — dryers $195–339, washers $205–409, refrigerators $205–495, cooking $245–449, ice makers $255–415 — with your exact flat number written at the machine after diagnosis. No hourly meters, no surprise line items.
One call starts it: flat $89 diagnostic, written quote, repair from the truck.